Frequently Asked Questions

Courses

  • What is Beyond The Site Visit?

    Beyond The Site Visit is the collective name of the eight courses available from White Wisteria Academy. Each course focuses on a different aspect of a CRAs work and life, but combined give years of insight, examples and advice for CRAs.

  • Do the courses expire?

    No. They’re yours for life to replay and re-do as many times you need.

  • Do you grade the courses?

    No. While there are questionnaires, these are for your own understanding and to track your own progress as you complete each course.

  • Do you grade exercises and worksheets?

    No. The exercises and worksheets are for you to practice in your own time as your schedule and priorities allow. Most exercises can be considered long term and should not be rushed or sped through. Similarly worksheets are for you to do and re-do in your own time.

  • Who are these courses designed for?

    They are designed primarily for CRAs who might feel they’re struggling in areas of their work and want solutions to their problem. The courses are also ideal for CRAs who want an edge to help them in their careers.

  • Can non-CRAs do these courses?

    While they are tailored for the typical tasks that a CRA does, there’s still lots of generally good advice and tips that would help anyone who works in an office (physically or remotely) and in a sufficiently large organisation. Have a look at the curriculum for each course and see if anything there is useful to you.

  • Will these courses be updated?

    Yes. We will be making minor adjustments and corrections as we discover them. Over time we will be looking at overhauling the courses based on your feedback and input. If you’ve already bought the courses, then you’ll automatically get access to any future versions.

  • Do you supply a certificate upon completion?

    Yes. Each course will award you with a unique certificate to show that you have completed it. This is kept on file through our training platform and freely accessible whenever you need it.

Payments

  • What if the course is not for me?

    We offer a 30-day money-back guarantee. Simply contact us at [email protected] and we’ll arrange your refund.

  • Do you offer payment plans?

    Yes. The Bundle has a payment plan of 6 x $199 payments.

  • Can I upgrade to the bundle if I bought an individual course?

    Yes! Simply contact us at [email protected] and we’ll send you a code that will discount any individual courses you may have already bought. That way you can get the bundle and save, without spending anything extra.

  • What payment methods do you support?

    We accept major credit cards and PayPal.

  • Do you offer discounts?

    The Bundle has a permanent 25% discount - that's eight courses for the price of six!

Bundles

  • What is the Beyond The Site Visit Bundle?

    The Bundle is simply all eight courses available to you for the price of six. That’s a 25% discount!

  • What is the Beyond The Site Visit Platinum Package?

    The Platinum Package is for those who want a truly immersive and supportive experience while going through the courses. Not only do you get all of the courses, but you also get personal one-on-one time with our founder, Aga Finlayson, and access to her team. You also get a personalised pick of helpful reading material and some goodies!